How do I access my email while I am away from home?
If you have a Mac account or Microsoft Outlook, you can access your email -- as well as your calendar and address book -- from any computer that has an Internet connection. In order to do this, you need a few important pieces of information, including: the web site address of your email service provider, your username and your password. You can check your email at an online version of your email account.
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"I just bought a new laptop. Is there a trouble-free way to transfer my data from my old computer to my new one?"
If your two- to three-year-old computer is sluggish, instead of getting a new model, you might just need to add more memory. You can do this yourself -- see your computer maker's web site for instructions about where to install additional memory once you purchase it.